Kingstar Automation is a intelligent manufacturing enterprises, which specialized in tunnel washer system, high speed ironer line, logistics sling system and series products research& development, manufacturing sales, the intergrated planning of widom laundry and supplied all line products.
Kingstar Automation has more than 700 employees. ChuanDao was founded in March 2001, and in 2019, Jiangsu ChuanDao established a production base in Nantong . Currently, ChuanDao 's production plant covers an area of 130,000 square meters, with a total construction area of 100,000 square meters.
No,1 unit is acceptable.
Yes. We have ISO 9001 , CE certifications. We can make the certificate as the customer’s requirements.
Our lead time usually takes one to three months, it depends on the quantity of the order.
We can accept T/T and L/C at sight payment currently.
Yes.We has strong OEM & ODM ability . OEM and ODM (Private Labeling Service) are welcome. We will offer full support to your brand.
Certainly,we will send you the operating video and instruction to you together with machines.
The warranty is 1 year mostly . The response time during the warranty period is guaranteed to be 4 hours.
After the normal use of the equipment to the warranty period, if the equipment fails (not caused by human factors), ChuanDao only charges a reasonable cost of production. The promised response time during the warranty period is 4 hours. Actively conduct routine inspections once a month.
After the warranty period, assist the user to formulate a detailed equipment maintenance plan and regularly maintain the equipment.
ChuanDao's after-sales service guarantees 24-hour all-weather service.
After the equipment is installed and tried out, professional technicians and technical engineers will be sent by ChuanDao headquarters for on-site debugging and training. Provide teaching and on-the-job training to user-side equipment management operators. During the warranty period, a preventive maintenance plan will be formulated for users, and local ChuanDao service technicians will be dispatched to door-to-door service once a month according to the plan.entive maintenance plan will ChuanDao treats customers with two principles .
Principle one: The customer is always right .
Principle two: Even if the customer is wrong ,pls refer to the principle one.
ChuanDao service concept: The customer is always right !