How do we divide the responsibility of hotels and laundry plants when the hotel linens are broken? In this article, we will focus on the possibility of hotels doing damage to the linen.
The Customers’ Improper Use of Linen
There are some improper actions of customers during their living in the hotels, which is the one of common reasons for linen damage.
● Some customers may use linen in improper ways, such as using towels to wipe their leather shoes and wipe stains on the floors which will severely pollute and wear the towels, leading to fiber breakage and damage.
● Some customers may jump on the bed, which has extreme pulling and pressure on the bed sheets, quilt covers, and other linens. It will make the seam of the linen easy to break and the fibers easy to be damaged.
● Some customers may leave some sharp items on the linen, such as pins and toothpicks. If hotel staff fails to find these items in time when handling the linen, these items will cut the linen in the following process.
The Inappropriate Cleaning and Maintenance of the Hotels Room
If a hotel room attendant’s operation of regularly cleaning and tidying the room is not standardized, it will do damage to the linen. For example,
❑ Changing the Bed Sheets
If they use large strength or improper methods to change bed sheets, the sheets will be ripped.
❑ Cleaning the Rooms
When cleaning a room, randomly throwing the linen on the floor or scratching it with other tough and hard items may leave the surface of the linen damaged.
The Facilities in the Room
If other equipment in the hotel rooms has problems, it may also lead to linen damage indirectly.
For example,
❑ The Corner of the Bed
The rusted metal parts of beds or the sharp corners may scratch the bed sheets when they using the beds.
❑ The Tap in the Bathroom
If the tap in the bathroom drips on the towels and cannot be handled, the part of the linen will be damp and moldy, which decreases the intensity of the linen.
❑ The Linen Cart
Whether the linen cart has a sharp corner or not is also easy to ignore.
Storage and Management of the Linen
The hotel’s poor storage and management of linen can also affect the life of linen.
● If the linen room is humid and poorly ventilated, the linen will be easy to breed mold, and odor, and the fibers will be eroded, making it easier to break.
● Moreover, if the linen pile is chaotic and not stored in accordance with the classification and specifications, it will be easy to cause the extrusion and tearing of the linen in the process of access and storage.
Conclusion
A manager in a good laundry factory must have the ability to identify the potential risk of damaging the linen in hotels. So that, they can better provide services for hotels and use the right ways to avoid damaging linen, prolong the service life of linen, and reduce the running costs of the hotels. In addition, people can immediately identify the reason why the linen is damaged and avoid quarrels with hotels.
Post time: Oct-28-2024