How do washing factories avoid risks?

As a laundry company, what is the happiest thing? Of course, the linen is washed and delivered smoothly.
In actual operations, various situations often occur.Resulting in customer rejection or claims. Therefore, it is important to nip problems in the bud and avoid delivery disputes
So what disputes are likely to arise in the washing plant?
01Customer’s linen is lost
02 Causes damage to linen
03 Linen classification error
04 Improper washing operation
05 Linen was missed and inspected
06 Improper stain treatment
How to avoid these risks?
Develop strict washing operating procedures and quality standards: Factories should formulate detailed washing operating procedures and quality standards, requiring employees to operate in strict accordance with the procedures to ensure the standardization and quality stability of the washing process.
Strengthen linen management: Factories should establish a complete linen management system and strictly manage and supervise the warehousing, storage, washing, classification, and delivery of linen to ensure the accuracy of the quantity, quality, and classification of linen. sex.
Introduce modern technical means: Factories can introduce modern technical means, such as RFID technology, Internet of Things technology, etc., to track and manage linen, monitor the washing process and quality inspection in real-time, and reduce linen loss, damage, and classification errors caused by human factors And other issues.
Improve the quality and skill level of employees: Factories should regularly train and improve the skills of employees, strengthen employees’ sense of responsibility and professionalism, improve employees’ operational level and safety awareness, and reduce the risk of disputes caused by human factors.
Establish a complete complaint handling mechanism: Factories should establish a complete complaint handling mechanism to promptly respond to and handle customer complaints, actively solve problems, and avoid expanding disputes.
Strengthen communication and collaboration with customers: Factories should strengthen communication and collaboration with customers, understand customer needs and requirements, provide timely feedback on problems that arise during the washing process, and jointly solve problems to improve customer satisfaction.
By implementing the above measures, the hotel linen washing factory can effectively avoid the risk of disputes such as linen loss, damage, misclassification, etc., and improve washing quality and customer satisfaction.